If you’re thinking about having your carpets cleaned, we encourage you to follow these four steps to a fresh clean healthy carpet:
STEP #1- Commitment: Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they’ll wear out. Plus, the longer you have to breathe all the pollen, fungus and chemicals that hide in your carpet.
STEP #2 – Objectives: List your objectives. Do you want only the dirt removed, something you could do with a rented shampooer? Or do you want all the bacteria, fungus, chemicals and dust mites removed, which will require a hot water truck-mount cleaner, as we use? Do you want to work with an honest, reputable company – or are you willing to risk working with the company that offers you the lowest price – knowing that the company might not be in business tomorrow?
STEP #3 – Ask questions: The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are eight tough questions to ask a carpet cleaner before he begins to clean your carpet:
1. What method of carpet cleaning do you recommend?
2. What type of equipment do you use to clean carpet?
3. What will your equipment remove from my carpet?
4. How often should I get my carpets cleaned?
5. What training have you had in cleaning carpets?
6. Are you a member of Ethical Services?
7. Are you certified by the IICRC and will you show me your certification certificates?
8. Are your cleaning technicians certified by the IICRC and can I see their certifications?
STEP #4 – Written Quote: Once you’re satisfied that you’re working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost – no surprises.
Making the Choice for a Fresh Clean Healthy Carpet
By following these four steps, you’ll gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer from the grocery store and do the job yourself.